Roberts Custom Tile & Stone
Roberts Custom Tile & Stone is a locally owned and operated tile contractor serving Shelbyville, KY and surrounding communities since 2001. Our mission is to deliver exceptional tile and stone installations that combine technical accuracy, durable materials, and beautiful design. We specialize in kitchen tile, bathroom renovations, tile flooring, marble and granite work, shower systems, backsplash installations, and tile repair services. We are available for residential and light commercial projects in Shelbyville, KY.
Our story and values
Founded in 2014, Roberts Custom Tile & Stone began with a simple principle: do every job as if it were for a family member. That standard has guided our growth and the relationships we build with homeowners, designers, and contractors. Our core values are craftsmanship, integrity, communication, and accountability.
Congratulations!
Roberts Custom Tile & Stone is ranked #1 in Kentucky
• 2026 Annual
Earned. Respected. Recognized.
Your BusinessRate recognition is more than a badge of honor, it's a proven driver of customer trust and buying decisions. Make it part of your marketing and watch it work for you.
Make the most of making the list.
Your score ranking can be leveraged as a powerful marketing tool to attract new customers and boost revenue.
BEST of 2026
Instant Credibility Boost
Third-party validation that sets you apart from competitors
Acquiring New Customers
Leverage your award to attract buyers who value trust, credibility, and reputation.
Versatile Marketing Asset
Use across all channels: website, social media, and print materials
Raising Morale
Celebrate your team's hard work and inspire continued pride in excellence.
Rise Above the Competition
Stand out in a crowded marketplace with proven excellence
Craftsmanship
Tile installation is a craft — one that requires precision, technical knowledge, and an eye for detail. We invest in training, quality tools, and proven installation methods to consistently deliver excellent results.
Integrity
We provide honest estimates, realistic timelines, and transparent explanations of materials and processes. We won’t cut corners or use shortcuts that compromise performance.
Communication
Clear communication reduces stress for homeowners. We keep you informed at every stage, explain options, and ensure you understand the scope and timeline.
Accountability
When we commit to a project, we own it. If problems arise, we address them promptly and professionally.
Our team and expertise
Our tile setters and project managers bring years of experience in residential tile work — from intricate mosaic backsplashes to expansive natural stone floors. Key team strengths include:
Substrate and moisture assessment: identifying existing issues like cracks or inadequate waterproofing and recommending appropriate fixes.
Waterproofing and thin-set knowledge: using the right mortars and membrane systems for showers, steam rooms, and other wet areas.
Large-format tile handling: ensuring proper leveling and joints for modern large-format tiles that require special techniques.
Natural stone handling: measuring, cutting, and setting marble and granite carefully to preserve material integrity and natural vein patterns.
Repair and maintenance: expert tile repair, grout repair, and re-grouting services to restore older installations.
Why our workmanship lasts
Quality tile installations begin long before the tile goes down. We emphasize:
Proper substrate preparation: ensuring surfaces are clean, level, and structurally sound.
Correct materials and adhesives: choosing the mortar, grout, and sealers appropriate to the tile and environment.
Manufacturer recommendations: following tile and accessory manufacturer specifications to maintain warranties and performance.
Attention to layout: planning and dry-fitting patterns to avoid tiny slivers or awkward cuts and to enhance aesthetic balance.
Finishing and protection: sealing natural stone when needed and finishing grout joints for longevity and ease of cleaning.
Our standard process
Initial consultation and on-site measurement:
We evaluate your space, discuss design preferences, and note any structural concerns.
Written estimate and timeline:
A clear proposal with itemized costs and an expected schedule.
Demo and substrate prep:
If required, we remove old materials, repair substrates, and prepare the surface for new installation.
Installation:
Precision tile setting, grout, and any architectural or decorative features.
Final inspection and customer walkthrough:
Ensuring you are satisfied with every detail before we leave the site.
Aftercare guidance:
Instructions for cleaning and maintenance to prolong the life of your new tile.
Our promise to homeowners
We promise to treat your home with respect, show up on time, keep work areas clean, and focus on the details that make great tile work last. Our installations are backed by a workmanship warranty and a commitment to customer satisfaction.
Sustainability and product choices
We can recommend durable, low-maintenance tile options that balance aesthetics and lifespan. Porcelain and vitrified tiles often provide longevity and low porosity, reducing replacement and maintenance frequency. For natural stone, we advise on sealing and maintenance to protect your investment.
Testimonials and reputation
Our name has been built on word-of-mouth referrals and repeat customers. Homeowners appreciate our attention to detail, punctuality, and the clean, neat final look of our projects. We encourage prospective customers to view our gallery to see examples of completed kitchens, bathrooms, and floors.
Community involvement
As a Shelbyville-based company, we take pride in serving local homeowners and working with area contractors and designers. We support local suppliers when possible and strive to contribute to the local community by providing reliable craftsmanship and dependable service.
Testimonials
My wife and I reached out to 3 different tile companies for quotes. Scott was the only contractor who seemed passionate about the job and gave us a quote as soon as we called. Scott and his team were excellent, and we are extremely satisfied with our new tile backsplash. Communication, quality of work, and price were phenomenal. We had such a great experience using this company and plan to use them next month to install tile flooring in our kitchen.
-Zach Mckinney
We had plumbing problems with a water leak that damaged our floor. I contacted Scott and within 24 hours he was at my house assessing the repairs. He did an excellent job. It was no easy task because our bathroom is very small. But he did an excellent job. Five Stars and would recommend him to anyone needing flooring done. He laid ceramic tile and it turned at perfect.
-Kathy C
Design collaboration and material guidance
Many customers know the look they want but not how to achieve it technically. We help select suitable tile materials, patterns, and installation details that align with your budget and expectations. Examples of design choices we help with:
Tile size and scale for the room
Transition strategies between tile and adjoining floor types
Grout color selection to complement tile and hide wear
Pattern decisions: straight lay, diagonal, running bond, herringbone, or decorative insets
Natural stone layout to showcase veining and match seams intelligently
Frequently Asked Questions
Q: Are you licensed and insured?
A: Yes. We carry the necessary insurance and follow local regulations for residential tile projects. We provide documentation upon request.
Q: Do you provide custom tile designs and unique patterns?
A: Absolutely. Whether you want a custom mosaic, a herringbone shower floor, or an accent feature wall, we can design and install it.
Q: Can you work with my contractor or kitchen designer?
A: Yes. We regularly collaborate with general contractors, designers, and homeowners to coordinate schedules and specifications.
Q: How do I maintain my tile and grout?
A: For porcelain and ceramic, regular sweeping and damp mopping with a pH-neutral cleaner is best. For natural stone, periodic sealing and the use of stone-safe cleaners are recommended. We provide a tailored aftercare guide with every job.
Q: What regions do you serve?
A: We serve Shelbyville, KY and surrounding communities within a 100-mile radius. If you’re outside our primary area, contact us to check availability.
Contact and next steps
Ready to learn more or schedule a free estimate? Call Roberts Custom Tile & Stone at (916) 474-1435 to set a time for a site visit. We’ll assess your needs and provide a detailed proposal.
Call us today
Or request an estimate by phone — we’ll follow up to schedule an on-site visit.
