Services Overview - Roberts Custom Tile & Stone
Roberts Custom Tile & Stone provides comprehensive tile and stone services designed to transform kitchens, bathrooms, floors, and feature walls with durable, beautiful finishes. Serving Shelbyville, KY since 2014, our expertise covers installation, renovation, repair, and custom stonework. This Services Overview summarizes the capabilities and approach we bring to every project and introduces the five dedicated service subpages: Kitchen Tile, Bathroom Tile, Tile Flooring, Tile Repair, and Marble & Granite.
Why professional tile and stone services matter
Tile and natural stone are durable, attractive choices for many surfaces, but their longevity depends heavily on proper installation. A professional tile contractor ensures:
Correct substrate preparation to avoid failures
Use of appropriate adhesives, mortars, and grout systems
Proper waterproofing in wet areas to prevent mold and structural issues
Accurate layout and cutting to produce clean, balanced aesthetics
Proper sealing and final finishes for natural stone
Key benefits of professional tile services
Increased home value
Quality tile and stone installations are an investment that enhances resale value and aesthetic appeal.
Longevity
Professional installation reduces the risk of cracking, shifting, and water intrusion.
Safety and compliance
Proper sloping in wet areas, correct underlayment for floors, and secure installation reduce hazards and meet code where applicable.
Efficient project management
Experienced contractors coordinate deliveries, subcontractors, and schedules to minimize disruption
Expert troubleshooting
Professionals identify and resolve hidden issues — such as substrate instability or moisture — before they cause costly failures.
Our specialized services (overview)
- Backsplashes, countertops, feature walls, floor transitions
- Customized layouts to complement cabinetry, appliances, and lighting
- Material recommendations: porcelain, ceramic, glass tile, and natural ston
- Full removal and replacement of existing backsplash and prep
- Shower renovation, bath surrounds, tiled niches and benches
- Waterproofing with proven membrane systems and properly sloped pans
- Tile choices for wet environments, grout and sealant recommendations
- ADA and accessibility considerations for safe, functional showers
- Porcelain and ceramic tile floor installations for kitchens, entryways, living areas
- Subfloor preparation, leveling, and crack isolation
- Transition solutions to adjacent flooring types and threshold handling
- Underlayment and heating system integration where requested
- Broken tile replacement, cracked grout repair, loose or hollow tiles
- Re-grouting, stain removal, efflorescence cleaning, and grout color matching
- Restoration of aged installations to modern performance standards
- Fabrication and installation of marble and granite countertops, floors, and feature walls
- Stone selection guidance, seam placement, and edge treatments
- Polishing, sealing, and maintenance planning for natural stone longevity
Our standard process
Step 1: Discovery and measurement
On-site evaluation of the project scope and any underlying substrate concerns.
Step 2: Estimate and plan
Itemized proposal that outlines materials, labor, timeline, and warranty.
Step 3: Prep and demolition
Careful removal, substrate repair, and moisture mitigation as required.
Step 4: Installation and quality control
Precision tile setting, grout, and any architectural or decorative features.
Step 5: Final walkthrough and maintenance guidance
Ensuring you are satisfied with every detail before we leave the site.
What sets Roberts Custom Tile & Stone apart
Commitment to best practices
We use high-quality materials and proven techniques adapted for each job’s specific requirements.
Attention to aesthetics
We understand that tile is both functional and decorative — layout, grout color, and edge treatments matter.
Transparent communication
We provide clear estimates, realistic timelines, and ongoing project updates.
Warranty and support
We stand behind our workmanship and offer follow-up support for all installations.
How to get started
Call (916) 474-1435 to schedule a free on-site estimate.
Provide project photos or plans for preliminary feedback.
Review our proposal and approve the timeline to book your installation.
Frequently Asked Questions
Q: How do you select grout color?
A: Grout color impacts the final appearance as much as the tile itself. We present options ranging from matching grout for seamless looks to contrasting grout for pronounced patterns. For floors and high-traffic areas, we recommend darker, stain-resistant grout and may seal grout when appropriate.
Q: Can you install heated tile floors?
A: Yes. We coordinate with electricians and use recommended underlayment and placement strategies to integrate electric radiant heating in tile floors.
Q: How do you handle tile transitions to other floors?
A: Proper transitions use thresholds, reducers, or custom metal trims depending on height differences and finish choices. We plan transitions to be visually seamless and safe underfoot.
Q: Do you offer design advice?
A: Yes. Our team assists with layout planning, pattern selection, and material choices to ensure the result aligns with your design goals and budget.
Ready to start?
Contact Roberts Custom Tile & Stone today to discuss your project, layout options, and to request your free detailed estimate.
Call us today
Or request an estimate by phone — we’ll follow up to schedule an on-site visit.
